{"xsrfToken":"43c50ea9-7a84-4e73-9aae-eb7d0261bcdb_387c92b279d346101131ea905521614d9f839fed_lout","branding":{"id":"2","key":"support","name":"SUPPORT","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0d2840","headerLinkHoverBGColor":"#0d2840","headerBadgeColor":"#0d2840"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ff8823e0-684c-402c-b87f-68390425f991/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMjZhMjg3Yi1hZDdiLTQzODItYjUxMS0wYmIwOGFkZDQzYWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmZmODgyM2UwLTY4NGMtNDAyYy1iODdmLTY4MzkwNDI1Zjk5MSI6WyJyZWFkIl19LCJleHAiOjE2Nzk4OTkyNjMsIm5iZiI6MTY3OTg5ODY2M30.n8floNEhB6ihoI2pkdu45VxpTrcKUbNUayxzOqgNamk&client=b26a287b-ad7b-4382-b511-0bb08add43ac&mode=fit","logoId":"ff8823e0-684c-402c-b87f-68390425f991","isLogoAvailable":true,"helpCenterTitle":"Obtenez de l'aide sur les produits et services Equideclic","sharedPortalName":"Centre d'aide Equideclic","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fr-FR":{"helpCenterTitle":"Obtenez de l'aide sur les produits et services Equideclic","sharedPortalName":"Centre d'aide Equideclic","localeDisplayName":"français (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"fr-FR","userLanguageTag":"fr-FR","portalThemeColor":"#1c57a5","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"2","key":"support","projectId":10004,"serviceDeskId":2,"name":"SUPPORT","description":"<p>Bienvenue. Vous pouvez soumettre une demande SUPPORT à partir des options proposées.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":false,"reqTypes":[{"id":"95","name":"Remonter un bug / dysfonctionnement","descriptionHtml":"","callToAction":"Remonter un bug / dysfonctionnement","introHtml":"<p>Parlez-nous des problèmes que vous rencontrez.</p>","icon":10545,"iconUrl":"https://equideclic.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[28],"key":""},{"id":"94","name":"Support technique","descriptionHtml":"","callToAction":"Support technique","introHtml":"<p>Vous avez besoin d'aide pour installer, configurer ou pour résoudre un dysfonctionnement ? Sélectionnez cet élément pour demander de l'assistance.</p>","icon":10520,"iconUrl":"https://equideclic.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[28],"key":""},{"id":"99","name":"Demande de devis","descriptionHtml":"","callToAction":"Demande de devis","introHtml":"<p>Vous souhaitez démarrer un nouveau projet, faire évoluer votre outil</p>","icon":10536,"iconUrl":"https://equideclic.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"97","name":"Suggérer une amélioration","descriptionHtml":"","callToAction":"Suggérer une amélioration","introHtml":"<p>Vous avez identifié des pistes d'améliorations ? Nous sommes à votre écoute.</p>","icon":10539,"iconUrl":"https://equideclic.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[],"key":""}],"reqGroups":[{"id":28,"name":"Une demande d'assistance"}],"orderMapping":{"30":[99,97],"28":[94,95],"29":[94]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"c99f74fb-2875-3fed-b467-05a98eeb3335","appLinkName":"System Confluence","appLinkUrl":"https://equideclic.atlassian.net/wiki","spaceKey":"SUPPORT","spaceName":"SUPPORT","spaceUrl":"https://equideclic.atlassian.net/wiki/spaces/SUPPORT","isServer":false},"labels":[],"projectKey":"SUPPORT","serviceDeskId":2},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPPORT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"français (France)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Centre d'aide Equideclic","description":"<p>Bienvenue au centre de support - nous sommes l&agrave; pour vous aider! Cr&eacute;ez vos demandes ci-dessous.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://equideclic.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=equideclic","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"43c50ea9-7a84-4e73-9aae-eb7d0261bcdb_387c92b279d346101131ea905521614d9f839fed_lout","baseUrl":"https://equideclic.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"2147483647","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["janvier","février","mars","avril","mai","juin","juillet","août","septembre","octobre","novembre","décembre"],"monthsShort":["janv.","févr.","mars","avr.","mai","juin","juil.","août","sept.","oct.","nov.","déc."],"weekdaysShort":["dim.","lun.","mar.","mer.","jeu.","ven.","sam."],"weekdays":["dimanche","lundi","mardi","mercredi","jeudi","vendredi","samedi"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"b26a287b-ad7b-4382-b511-0bb08add43ac","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}